Renting With
10 Reasons to Choose Our Property Management Department
1. Market Saturation
We believe that our high profile and ability to circulate information in this area is your best means of securing a long term quality tenant. Some of the ways we advertise your investment property are:
Several web pages
Gold Coast Bulletin
Our extensive database of prospective tenants that we are in contact with weekly
Vacancy guide is distributed to local businesses including Movieworld
Developing contacts with the Japanese business centre
Through our Hope Island Resort Marketing Department
Our prime location offers enormous amounts of walk-in enquiry.
We know that you do not want long vacancy periods in your property.
2. Reference Checks / Tenant Selection
Our office is a strong supporter of TICA. This is a database covering Australia and New Zealand containing details of tenants who have defaulted on their tenancy agreements.
We also work hard to find out as much information about your tenants as possible to grant you piece of mind and to help find the best applicant for your property. Then YOU decide who is the tenant!
Your tenant will be required to pay a rental bond (4 weeks rent) before possession is granted.
3. Local Knowledge
Our property management team is always aware of what is happening within the rental market in our area. This knowledge helps you to maximize your rental income and keep vacancy levels to a minimum.
4. Tenant Awareness Programs
To better maximize your rental return, we believe that it is important to keep your tenant happy and comfortable in their new home. This will mean that they will stay longer. Our office has produced many brochures to ensure that they are familiar with our local area. These include:
Locality maps
Local phone numbers of businesses and community organizations
Details on bin collections
Easy to read instruction manuals for common appliances
We also aid your tenant with phone and electricity connections and quotes for pool or garden maintenance.
5. Inspections
Before your tenant moves in, they are given a detailed condition report which is completed by your property manager.
We will visit your tenant approximately 12 weeks into their tenancy agreement to monitor how they are maintaining your property. We are very diligent in following up any irregularities and can even send you photo’s on how the property is being kept.
6. Financial Accounting
Our office is proud to produce for you (at no charge) an end of financial year statement that details all the information that your accountant will require for your tax return. This information will relate to the transactions that have been undertaken by our office on your behalf.
Our end of month statements are also top quality and can be emailed to you. We are also very proud of our monthly newsletter that keeps you informed of changes within the industry.
7. Repairs & Maintenance
Our team uses the services of trades people who are fully licensed, insured and trained within their professions when maintaining your property.
We also believe that fast and prompt service is required when carrying out repairs to keep your tenant happy.
Prior to a new moving into a property, we find that if it has been professionally clean, this will then eliminate any disagreements at the end of a tenancy.
8. Staff
The staff within the Property Management department regularly attend training seminars to stay current with legislation changes. Our office is also a member of the REIQ. Our team is dedicated to providing a professional service to you.
9. Sales Team
Our sales team is always on hand to provide you with an accurate Market analysis on your property.
10. You
You are very important to us and we value your input at any time. One of our goals is to always look for new and better ways to service our clients.